For me this epitomises sales and those individuals, it is just non stop, i truly believe their moto is, push, push and push somemore.
Do they even know what the word no means, or have they been told in their training thats it just an opening for more selling.
Perhaps i am a little old school but i thought its about buiding relationships with your clients, even if that means not selling something this time.
I know that we are in a finacially troubling situation in the uk, but does not morals and being kind to fellow man, play a part of who we are as individuals.
How many times have we been on the phone with say a phone, gas or double glazing company, if this is not familiar correct me, the call normally starts with them asking to speak to say for example Mr Gullable.
Salesman: Hello can i speak to Mr Gullable
Mr G: speaking
SM: How are you? (very friendly like they know you)
Mr G: fine (trying to work out who this is)
SM: What sort of day you had?
Mr G: Good so far. (now the penny is starting to drop)
SM: What did you get up to at the weekend?
Mr G: Sorry can i ask who is this?
SM: My name is Alfred (when he is clearly from india and his name more than likely has 23 letters in it)
Now i need to state from the start that i dont have a problem with callers from India, i am all for saving companies money but not at the expense of customers or potential customers.
The salesman will now go into some sort of rant something along these lines:
SM: Can i ask sir how would you like me to save you 25% on your gas and elec bill
Mr G: I am fine, i am happy with my supply.
SM: You are happy to pay more, this will only take a minute, who is your supply with?
Mr G: EON ( may not be this is just an example )
SM: Oh i see, did you know Eon are about to put up there prices by 30%, it is all secret at the moment but it will be in the news soon, now i can save you 25% before the 30% increase, can i take some details?
Mr G: No i am happy and will think about it.
SM: What is there to think about, i will save you money, do you have direct debit details handy?
I could go on but basically it continues like this, till they wear you down or you kill yourself, it is almost like they have a mental switch that when you try and close the call, for them this is an opening to be more agressive and pushy.
When i have time i love to ask them if they can wait a minute, which they are happy to do for some reason, i put them on hold or pop my phone down and will go make a cup of tea, perhaps even some toast, after about 5 minutes or more i will come back, and low and behold they dont give up they are still there.
Leaches the lot of them, blood sucking leaches, i think i would rather speak to a mormon than a sales person (better keep it pc).
I might produce a "How to get rid of salesperson, for dummies" book, i reckon it would be a best seller.
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