Press option 1 to read, option 2 too keep reading.....

Sometimes is tiring to always be ranting and complaining about things, its not normally in my nature to complain.

But some things really wind me up the wrong way, do you not find it funny when someone is trying to sell you something, you seem to have no problem getting through to them on the phone. Its almost like they have a direct line to new business (we did when i worked at Scottish gas, we had to answer in 3 rings).

Now comes the peach you have thought of something else to ask, your account is now setup so you think to yourself, a quick call and i can speak to Bob ( real name, callmeneveronyournella ), problem is Bob is not in that department.
So here it all starts you get passed to a online phone system, first it asks for all your account details which of course it cant find, then you get presented with, well let me run it down for you:

Dial in:
First set of options
1. To speak to sales
2. To speak to someone to upgrade account.
3. Change personal details.
4. anything else

So i press option 4

Next set of options

1. Billing issues
2. To leave us ( will be soon )
3. To advise us of a service issue
4. Anything else

So i press option 1

Next task needing performed

1. Key in account number ( which it never finds )
2. Key 1st and 3rd letters of password ( which it never recognizes )
3. Say yes if it is a current bill
4. Say yes if if you would like to pay a bill

Anyway i could go on forever trust me, this is about half of what i had to do when calling a particular airport, that may or may not of been mentioned in a previous blog.

So after you do all this p**h, you then get asked by a human robot, i know that sounds like a bit of a contradiction in terms, but by that i mean they are human but are so restricted by what they can say, if you deviate from the script they are working from, i am sure they will explode.

Finally you get to discuss what you want, only to be told something completely different from the chap who sold you the product or service, when you tell them this you get the well the calls are recorded and you are in a 12 month contract, so you cant do anything about.

Whoever devised this push button 1 for this and push button 2 for this, system, needs to be taken out to the nearest field, strung up and shot. In fact i would give him the option:

Option 1: Shot in the feet
Option 2 : Shot in the knees
Options 3: Shot in the elbow
Options 4: Shot in the butt cheek
Option 5: none of the above ( but equally as painful )

So if your out there push button man or woman ( lets be pc ) watch out.

Ok i am ready for a fight now, might phone Scottish gas just to annoy their robots.